Browse the Questions We Get Most
This page covers the real questions that come up when you're setting up your account, making your first deposit, or trying to sort out a withdrawal. We've organised it around what you actually do on melon77 — not a generic list. Deposits through DANA, OVO, and GoPay are the most common starting point: you open your e-wallet app, send to the account
number shown at checkout, confirm with your PIN, and the balance lands in your melon77 wallet. Withdrawals follow a short verification step where we match your registered wallet to the account you're withdrawing to. If you're in Bandung or anywhere else in Indonesia, access depends on local law and eligible regions. For anything not covered here, our support team is reachable via
live chat directly from the lobby.
- DANA Deposits
- OVO Transfers
- GoPay Payments
- Account Verification